What is a "process observer"?

A “process observer” is a position that some boards and committees choose to appoint. This individual’s responsibility is exactly what the title suggests – to observe the process. Throughout the meeting, the process observer takes note of things that are …

Good Meetings Don’t Just Happen

A focus on three components:  preparation, the agenda, the meeting

I.  Preparation:  a sample of what should happen before most meetings. 

  • Reserve the room
  • Send out the agenda to remind participants of the meeting and what is planned
  • Identify who

Can conflict be constructive?

When I was a child, I remember my grandmother telling me that if a married couple did not disagree on occasion, it probably meant that one of the two was regularly acquiescing to the other, to the long-term detriment of …

Articles and Fact Sheets

The following are articles and fact sheets which might be of interest to you. If you have an idea for future topics we would love to hear from you. Can’t find what you are looking for? Please let us know …